Tag Archive: trust

The Psychopath Character Structure

psychopath

In the first part of the 20th century, Austrian Psychoanalist Wilhelm Reich developed a theory explaining how we respond both physically and emotionally to the challenges we meet in life, especially in early life.   For the past few weeks, I’ve introduced you, in broad terms, to Character Structures in general, and to the Masochist, or Endurer, the Oral, the Schizoid, and the Rigid.  This week I’ll introduce you to the Psychopath body and character type, the 5th and fnal main type.

The Psychopath, or Challenger, structure is most often triangular – broad shoulders, puffed out chest, narrow hips. Like Superman, or even Wonder Woman.

The main issue with the Challenger is trust: where their self-expression as a child was either not enough or too much, resulting in being put down or idealized. As with the other character types, parents do this unintentionally for the most part, but done during a given developmental period, it will likely result in the child armoring themselves in a particular way – in this case, by way of the Challenger. This child learns quickly to produce a false self that is designed to please others and manipulate them, and never or rarely reveal their true self.  The Challenger is the one with his back to wall, in a position to survey all who enter.

At his worst, he truly is a characature, puffed up in self-protection and self-importance. At his best, he is a natural leader, and if he is able to learn how to trust and reveal his true self, is a positive influence on any group he belongs to.

For the past few weeks, I’ve introduced Character Structures very briefly. If you find this series interesting, and want to know more, I along with my friend and colleague Jane Mactinger will be holding a workshop on Character Structures in the near future.  Stay tuned for a date and time.

 

Maryanne Nicholls is a Registered Psychotherapist.  To find out more, gain access to her weekly newsletter, meditations and programmes, sign up at www.thejoyofliving.co .

The secret to building trust and never feeling alone again

After waiting 20 minutes on the line for a customer service rep to get back to me, the line suddenly goes dead.  When I call back, and after re-stating all the preliminaries – my name, email address, phone number, and what the issue is, I end up getting bumped to someone else. After restating everything again, I’m told it isn’t something they deal with, and they end the call. I know it is something they deal with, so if I have time to do it all over again, I try another time, hoping to get someone else who is more responsive.

Have you ever experienced this?

Probably – it’s more common that anyone would like. All I really needed from that rep were words like r “That sucks, would you mind holding for a few minutes while I see what I can do?” (and then after a few minutes get back to me with an update).  I know before I call that my problem might not be fixed the way I’d like, but knowing the person at the other end is doing their best leaves me feeling that person cares, and I end up trusting that they will follow through.

Seth Godin talks about how hard it is to build trust, and how easy to destroy it:  All it takes is a moment –  a few thoughtless words, “a heartless broken promise, a lack of empathy”  – and the trust is gone.

As a therapist and coach, building trust is all-important. I go to great lengths to let my clients know that they are stepping into a safe space with me.  Without that security, there’s no way they can do their work. I also know how easy it is to break that trust with a thoughtless word or gesture.

The way to build trust – and to break it – is simple.  When I care about the person in front of me, I build trust; when I don’t care, I break it.

This holds true for the customer service rep, the owner of the local dry cleaner, the banker, our financial advisor – even the mailman.  It also holds true for our close relationships.

John Gottman steps through what makes intimate relationships either what he calls “master” or “disaster” relationships. In a relationship that works – a “master” relationship –  the two people show, in various ways, that they care for the other person.  They do this by listening, by keeping a space open for them, by being gentle in their approach. In relationships that are “disasters”, the two people show they don’t care mostly because they feel defensive and are so busy protecting themselves that they haven’t the capacity to care.

At this point, it’s interesting to see the way we relate to another as the way we relate to ourselves – that whoever is in front of us is in an important way a mirror of ourselves.  If we show contempt towards that mirror, what we’re really doing is showing contempt for ourselves.  When we care for that person in the mirror, we care for ourselves.

And so, the next time you find yourself about to yell at that neglectful customer service rep, try this: take a moment and a few deep breaths, and then mirror some genuine care for their lives. And see what happens.

Now I’d love to hear from you about your own experiences, knowledge, opinions.  In the comments below, share one thing that you experienced as a mirror moment that changed your day, or even your life.

This newsletter is in three parts: the first part is my contribution; the second is a video I’ve found that relates to the topic in part 1; the third is a quote. I hope you enjoy the richness this brings to the topic of the week with all three parts.

Simon Sinek – Why good leaders make you feel safe

building trust

Quote of the Week
When people cared about each other, they always found a way to make it work.
– Nicholas Sparks

Announcements
At times we need more – we know the logic, know what to do. And yet something is still blocking us. I offer both one-on-one consultations and coaching packages. For more information, visit my website www.thejoyofliving.co/services-and-programs or contact me directly at maryanne@thejoyofliving.co

Trust and Small Moments

Who do you trust? And why?

Last week I went to one of the local coffee shops in my neighborhood – I do a lot of my writing in coffee shops — and discovered it had changed its business hours for the third time this summer. I was frustrated, but even more, decided not to even try to go there again. I was disappointed and even though I knew it wasn’t personal, felt a little betrayed.

A little girl tells her best friend a secret, and that friend tells another friend, who tells someone else, until the original secret comes back to the girl.  She feels embarrassed, hurt and betrayed. What would have happened if her best brined had kept her secret instead?  We all know the answer to that, because we’ve all been there:  that little girl would have felt valued.

Loosing trust with a friend is a lot more painful than losing trust with a coffee shop, but it’s the same process:  We expect a certain kind of behavior from them that is consistent with what they mean to us. We become vulnerable in our expectation, and form a bond of trust with the other as a result. That bond is broken if we feel betrayed. The trust might be broken in a big way – like a friend breaking a secret – but most often it happens in little ways.

John Gottman in his research found that trust is built in the smallest of moments. He called these moments Sliding Door moments, after a movie of that name, where the life of the main character was significantly altered based on a decision taken in a single moment.

He discovered that each of these small moments are one of two things: either a moment of trust, or a moment of betrayal. That friend has a moment to decide: will she keep a secret or tell others?  A single moment with one of 2 opposite results.

This not only applies to ourselves with others, it also applies to self-trust and self-betrayal.  In fact, every act of trust-building and betrayal we do with others, we also do with ourselves. That time you knew in your gut that something was wrong, but chose to ignore it in favor of the business connection to someone you don’t really like that might benefit you later on; or pretending not to see a friend when you see him across the street.  We betray ourselves when we don’t listen to what our gut is telling us, and then we betray our business contact through insincerity. We betray our principles when ignoring a friend, and betray our friend by lying to him through pretense.  One small moment; two big results.

So, the first step in building trust with others is to build trust with ourselves. Once we trust ourselves, the rest will simply happen.  And the way we build self-trust is in the small moments of the every day. It’s something we can train ourselves to do. Here are three things you can do right now:

  • Notice when you ignore what you know is true or real in favor of some overwhelming desire. That glazed donut you see after being hung up on by a customer service rep, for instance, when you know the sugar rush will do nothing good for your body. Even if you succumb to the lure of the donut, simply register in your awareness what just happened.
  • Take a few unscheduled moments every day to check in. Set the alarm on your phone to ring at random times, and when it rings, take a few deep breaths, and check in to see if you’re doing something that makes you feel good about yourself, or not. Think of it as a “retraining” of your whole body to learn to recognize, catch and turn around something that you would otherwise remain unaware of.
  • When you catch yourself ignoring something – it will happen – be gentle. Building self-trust takes time; it’s something that we can form as a habit, and habits always take time to build. Harsh self-criticism doesn’t help to build self-trust.  Just the opposite – it undermines your efforts.  Learn to accept that you slipped this time, see if you can catch how it happened, and then move on.

Now I’d love to hear from you about your own experiences, knowledge, opinions.  In the comments below, share one thing that you experienced as a mirror moment that changed your day, or even your life.

This newsletter is in three parts: the first part is my contribution; the second is a video I’ve found that relates to the topic in part 1; the third is a quote. I hope you enjoy the richness this brings to the topic of the week with all three parts.

Brene Brown – The Anatomy of Trust

Quote of the Week

I don’t trust people who don’t love themselves and tell me, ‘I love you.’ … There is an African saying which is: Be careful when a naked person offers you a shirt.
― Maya Angelou

Announcements

At times we need more  – we know the logic, know what to do. And yet something is still blocking us.  I offer both one-on-one consultations and coaching packages.  For more information, visit my website www.thejoyofliving.co/services-and-programs or contact me directly at maryanne@thejoyofliving.co

 

Trust, one of the 7 pillars of mindfulness

Trust, one of the 7 pillars of mindfulness

I’m part of a coaching support group, where we practice being coaches on each other.  Contrary to some opinions, I find that coaches use many of the same techniques that therapists do, and being part of this group reminded me of what it was like testing my wings as a new therapist.  I remember watching the teachers conduct hot seats in front of us (a “hot seat” happens when a therapist and client work in front of an audience, generating “heat” simply by exposure for both of them; for this very reason, hot seats tend to generate fast results, when done well); as I watched, I marvelled at how brilliant the therapist was and wondered if I’d ever reach that level of competence – doubting at the time that I would.  Needless to say, over the years since, practicing and meeting with clients every day, I have reached that level – and it feels good, because I’m genuinely helping people achieve their dreams in the process.

The secret comes from trusting myself and the process.  In both coaching and therapy, the work involves the building of a trusting relationship between the coach or therapist and the client.  The client has to feel safe enough to speak openly and honetly; the coach or therapist has to be open and present and trust herself enough to go with what she sees and responds to, and to be able to say when she herself is stuck or confused.  Both need to trust that this process will lead to worthwhile results.  There isn’t a session I have with a client where I don’t learn something about myself as well as about my client.  It’s a process that benefits both of us, as long as there is trust.

When I first started to apply what I learned as a new therapist, I made the mistake of following instructions, so that I found I was completely “in my head” and equally completely out of touch with my body.  When that happened, there was no learning, no relationship-building, and no trust. The client left feeling dissatisfied and I was left feeling guilty and inadequate.

The way to trust is in being authentic and open, and in remaining in touch with our essential selves, which is always revealed in how we physically respond to our world.  For instance, if I were to think of a past event that brought me pain, my body will immediately register certain sensations – for me, it will be a feeling of tightness in my chest, like there was a heavy metal ball in the centre of it.  If on the other hand, I were to think of a past event that brings me pleasure, I feel a feathery kind of expansion in my chest.  When a client says something that grabs my attention, I feel that sense of expansion.  If I follow that interest, something always comes of it. If I ignore it, the session is pretty much done.

My challenge to you is this: discover in yourself how your body responds to painful and pleasant events. For one day, use this knowing to guide you, and at the end of it, take a moment to see how your day went, and how it left you feeling.

I don’t trust people who don’t love themselves and tell me, ‘I love you.’ … There is an African saying which is: Be careful when a naked person offers you a shirt. ― Maya Angelou

I first read of the 7 pillars of mindfulness in Jon Kabat-Zinn’s book on mindfulness Full Catastrophe Living. These pillars are Buddhist principles that help us be present and mindful in our everyday living. The 7 meditations I offer to anyone who signs up on my website www.thejoyofliving.co are based on these, and I use them in my own meditation practice.

Maryanne Nicholls is a Registered Psychotherapist.  To find out more, gain access to her weekly newsletter, meditations and programmes, sign up at www.thejoyofliving.co .