Tag Archive: relationships

Building a trusting relationship

relationship

I believe that relations are the key to human happiness and growth. When a client I’m seeing begins a new relationship of any kind, I know to get ready, because life is so much easier when we’re on our own. It’s the relationships we enter into are that are the true testing ground of maturity.

There’s an old story – perhaps you’ve heard it: A monk, living on his own on a mountain top, was  revered far and wide as wise and learned. One day, a fellow monk heard of this, and being a little mischievous, decided to visit the revered recluse.

The curious monk showed up on a day when the reclusive monk was meditating (which he did for long hours every day). He didn’t bother knocking; just came in, leaving the door ajar and incidentally letting the debris from outside scatter on previously clean floors.

The reclusive monk took in a deep breath, then returned to his meditation.

Then the curious monk began to relate everything that happened to him on the way – in detail and loudly – speaking not 2 inches from the recluse’s ear. Wreaking of garlic.

The reclusive monk took in another deep breath, then returned to his meditation.

Finally, the curious monk began opening up all the windows, letting in the rain that had started, along with more debris. He declared he was hungry and ate all the stew that had been made earlier, leaving the dirty dishes piled in the sink.

The reclusive monk had had enough! He lost it, railing at the visitor about his rudeness, lack of manners, intrusiveness, and so on, until finally he was out of breath and energy.

The visiting monk had made his point: It’s easy to be serene and perfect when you’re a hermit. The real work begins with relationship with others.

The key component to developing trusting relationships is openness and honesty: of admitting to a mistake instead of trying to hide it, thereby validating what the other person likely knew anyway; of being clear and honest about your own needs and desires; and caring about the needs and desires of the other.

In today’s atmosphere of mistrust, it’s tempting to turn into a recluse. But that is a dead end that will never lead to a sense of living well. It’s a lot harder, but much more satisfying, to find and build trusting relationships that you can count on in both good and bad times.

How to build (and rebuild) trust

 

Quote of the Week

This world of ours… must avoid becoming a community of dreadful fear and hate, and be, instead, a proud confederation of mutual trust and respect.”
– Dwight D. Eisenhower

Announcements 

Need more? At times we need more  – we know the logic, know what to do. And yet something is still blocking us.  I offer both one-on-one consultations and coaching packages.  For more information, visit my website www.thejoyofliving.co/services-and-programs or contact me directly at maryanne@thejoyofliving.co .

Maryanne Nicholls is a Registered Psychotherapist and Life Coach.  To find out more, gain access to her weekly newsletter, meditations and programmes, sign up atwww.thejoyofliving.co.

Building a trusting relationship

relationship

I believe that relations are the key to human happiness and growth. When a client I’m seeing begins a new relationship of any kind, I know to get ready, because life is so much easier when we’re on our own. It’s the relationships we enter into are that are the true testing ground of maturity.

There’s an old story – perhaps you’ve heard it: A monk, living on his own on a mountain top, was  revered far and wide as wise and learned. One day, a fellow monk heard of this, and being a little mischievous, decided to visit the revered recluse.

The curious monk showed up on a day when the reclusive monk was meditating (which he did for long hours every day). He didn’t bother knocking; just came in, leaving the door ajar and incidentally letting the debris from outside scatter on previously clean floors.

The reclusive monk took in a deep breath, then returned to his meditation.

Then the curious monk began to relate everything that happened to him on the way – in detail and loudly – speaking not 2 inches from the recluse’s ear. Wreaking of garlic.

The reclusive monk took in another deep breath, then returned to his meditation.

Finally, the curious monk began opening up all the windows, letting in the rain that had started, along with more debris. He declared he was hungry and ate all the stew that had been made earlier, leaving the dirty dishes piled in the sink.

The reclusive monk had had enough! He lost it, railing at the visitor about his rudeness, lack of manners, intrusiveness, and so on, until finally he was out of breath and energy.

The visiting monk had made his point: It’s easy to be serene and perfect when you’re a hermit. The real work begins with relationship with others.

The key component to developing trusting relationships is openness and honesty: of admitting to a mistake instead of trying to hide it, thereby validating what the other person likely knew anyway; of being clear and honest about your own needs and desires; and caring about the needs and desires of the other.

In today’s atmosphere of mistrust, it’s tempting to turn into a recluse. But that is a dead end that will never lead to a sense of living well. It’s a lot harder, but much more satisfying, to find and build trusting relationships that you can count on in both good and bad times.

Announcements 

If you like this blog, you’ll also like my newsletters  for a sample. It’s written only for my insiders who sign up, and provides weekly insights, not only from me, but from others I admire.

To sign up  for my insider newsletter, click here.  If you find it doesn’t work for you, all you have to do to unsubscribe is click on the link at the bottom of the newsletter.

Looking forward to welcoming you to my growing list of insiders!

Maryanne

 

Maryanne Nicholls is a Registered Psychotherapist.  To find out more, gain access to her weekly newsletter, meditations and programmes, sign up at www.thejoyofliving.co .

The secret to building trust and never feeling alone again

After waiting 20 minutes on the line for a customer service rep to get back to me, the line suddenly goes dead.  When I call back, and after re-stating all the preliminaries – my name, email address, phone number, and what the issue is, I end up getting bumped to someone else. After restating everything again, I’m told it isn’t something they deal with, and they end the call. I know it is something they deal with, so if I have time to do it all over again, I try another time, hoping to get someone else who is more responsive.

Have you ever experienced this?

Probably – it’s more common that anyone would like. All I really needed from that rep were words like r “That sucks, would you mind holding for a few minutes while I see what I can do?” (and then after a few minutes get back to me with an update).  I know before I call that my problem might not be fixed the way I’d like, but knowing the person at the other end is doing their best leaves me feeling that person cares, and I end up trusting that they will follow through.

Seth Godin talks about how hard it is to build trust, and how easy to destroy it:  All it takes is a moment –  a few thoughtless words, “a heartless broken promise, a lack of empathy”  – and the trust is gone.

As a therapist and coach, building trust is all-important. I go to great lengths to let my clients know that they are stepping into a safe space with me.  Without that security, there’s no way they can do their work. I also know how easy it is to break that trust with a thoughtless word or gesture.

The way to build trust – and to break it – is simple.  When I care about the person in front of me, I build trust; when I don’t care, I break it.

This holds true for the customer service rep, the owner of the local dry cleaner, the banker, our financial advisor – even the mailman.  It also holds true for our close relationships.

John Gottman steps through what makes intimate relationships either what he calls “master” or “disaster” relationships. In a relationship that works – a “master” relationship –  the two people show, in various ways, that they care for the other person.  They do this by listening, by keeping a space open for them, by being gentle in their approach. In relationships that are “disasters”, the two people show they don’t care mostly because they feel defensive and are so busy protecting themselves that they haven’t the capacity to care.

At this point, it’s interesting to see the way we relate to another as the way we relate to ourselves – that whoever is in front of us is in an important way a mirror of ourselves.  If we show contempt towards that mirror, what we’re really doing is showing contempt for ourselves.  When we care for that person in the mirror, we care for ourselves.

And so, the next time you find yourself about to yell at that neglectful customer service rep, try this: take a moment and a few deep breaths, and then mirror some genuine care for their lives. And see what happens.

Now I’d love to hear from you about your own experiences, knowledge, opinions.  In the comments below, share one thing that you experienced as a mirror moment that changed your day, or even your life.

This newsletter is in three parts: the first part is my contribution; the second is a video I’ve found that relates to the topic in part 1; the third is a quote. I hope you enjoy the richness this brings to the topic of the week with all three parts.

Simon Sinek – Why good leaders make you feel safe

building trust

Quote of the Week
When people cared about each other, they always found a way to make it work.
– Nicholas Sparks

Announcements
At times we need more – we know the logic, know what to do. And yet something is still blocking us. I offer both one-on-one consultations and coaching packages. For more information, visit my website www.thejoyofliving.co/services-and-programs or contact me directly at maryanne@thejoyofliving.co